top of page

PRIVACY POLICY

  • We collect personal information(s) from you when you:

​

  1. Make a purchase from us.

  2. Register for our newsletter.

  3. Participate in a promotion or survey.

  4. Contact us for customer service or any other reason.

  5. Use this Site or provide information to us.

​

  • The information we collect may include your name, email address, phone number(s), billing and shipping addresses, details on the items purchased/returned, payment information, product preferences, and other information you select to provide to us. 

​

  • We may combine the information we collect from and about you online with the information we collect from and about you offline. We may also combine your information with information we receive about you from other sources, such as address update services.

​

  • Please note that our Site is hosted in Malaysia and is intended for our customers in Malaysia only. If you access the Site from a location outside of Malaysia, you must acknowledge that the information you share and that we collect on the Site is sent to Malaysia, a jurisdiction that may not provide the same or equivalent level of data protection laws as those of your country of residence.

 


 

COOKIES AND OTHER TRACKING TECHNOLOGY

 

  • We use “cookies” and other tracking technologies, which sometimes distinguish you from other visitors to this website, to understand better how you interact with our Site and email communications. Cookies enable our Site to recognize your device upon future visits.           By using cookies, we may:

​

  1. Remember you when you return to our Site.

  2. Keep track of your order as you shop our Site.

  3. Preserve your shopping cart for later consideration.

  4. Grant access to the secure parts of the Site.

  5. Monitor, improve and customize our web content, our products and services and our promotional and advertising activities.

​

  • You can manage, refuse, or block cookies at any time through the settings in your web browser. However, by doing so, you may not be able to access or use certain features of our Site.

​

  • In addition, we and selected service providers may collect personal information about our visitors’ online activities over time and across third-party websites.

 

HOW WE USE INFORMATION

 

  • We may use information about you for various purposes, including to:

​

  1. Furnish the products and services you request, process your transactions, and send you related information, such as order and shipping confirmations and receipts.

  2. Provide customer support and respond to your comments, questions, and requests.

  3. Notify you of products, services, offers, promotions, events, and features that may be of interest to you.

  4. Facilitate and personalize your shopping experience in our stores and online.

  5. Develop and improve our products, services, this website, and our stores.

  6. Detect and prevent fraud and protect the security of this Site and our operations.

  7. Fulfil any other purpose for which the information was collected.

​

INFORMATION WE SHARE

 

  • We will never share, sell, trade or rent your information to third parties for their direct marketing purposes.

​

  • From time to time, our website may contain links to other sites operated by companies that are not affiliated with us. These third-party sites may have different privacy policies, which you should review if you access the sites from our Site.

​

  • IMPORTANT: We are not responsible for the content or practices of any websites that are not affiliated with us.

 

ACCESS/YOUR CHOICES

 

  • Subject to applicable law, you may access the personal information we retain about you, and review, correct, update, block or delete such information. Please submit your request, along with your name, email address and postal address, to pearlscent.co@gmail.com. Please note that we may retain certain information as required by law or for our legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

 

CONTACT US

​

  • If you have any questions or requests relating to this Privacy Policy and our practices with respect to personal information, please contact us.

​​

bottom of page